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Legal

Privacy Policy

Last updated: 13 June 2026

This policy explains how PSDmate collects, uses, and protects your data in compliance with the EU General Data Protection Regulation (Regulation (EU) 2016/679, "EU GDPR"), the UK GDPR, and the UK Data Protection Act 2018.

1. Who We Are

PSDmate is operated by PSDmate, United Kingdom. We are the data controller. Contact: PSDmate@proton.me.

2. Data We Collect

CategoryExamplesPurpose
Account dataEmail, nameAuthentication via Clerk
Uploaded filesPSD templates, artwork imagesMockup generation; stored in S3
Generated outputsMockup images, videosDelivery and history
Third-party tokensEtsy OAuth token, API keysListing automation
Usage dataGeneration counts, feature usageService operation, billing
Payment dataBilling infoProcessed by Stripe (we do not store card data)

We do not sell your data to third parties.

3. Legal Basis (Art. 6 GDPR)

  • Contract performance — processing files to generate mockups
  • Legitimate interests — usage analytics, abuse prevention
  • Consent — email marketing (opt-in only)
  • Legal obligation — fraud prevention, tax records

4. Third-Party Processors

ProcessorPurposeLocation
ClerkAuthenticationUSA (SCCs)
Amazon S3 (eu-west-2)File storageEU
SupabaseDatabaseEU
StripePaymentsUSA (SCCs)
OpenAI / Stability AI / etc.AI generation (if you use AI features)USA (SCCs)
EtsyListing automation (if connected)USA (SCCs)
VercelHosting / CDNUSA (SCCs)
Amazon EC2 (eu-west-2)Backend computeEU
PostHog (EU Cloud)Product analytics, usage insights, service improvementEU

Where personal data of EU users is transferred outside the EEA, the transfer is protected by appropriate safeguards under Chapter V GDPR: the European Commission's Standard Contractual Clauses (and, where applicable, the EU–US Data Privacy Framework) for US processors, and the EU's adequacy decision for the United Kingdom for data we process in the UK.

5. Data Retention

  • Uploaded files and generated outputs: retained while your account is active, deleted 30 days after account deletion.
  • Etsy/API tokens: deleted immediately on revocation or account deletion.
  • Payment records: retained 7 years for tax compliance.

6. Your Rights (Art. 15–22 GDPR)

You have the right to: access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection, and to withdraw consent at any time (without affecting prior processing). You can download a machine-readable copy of your data, and delete your account and all associated data, from Settings → Data & Privacy. You can also email PSDmate@proton.me to exercise any right; we respond within one month (Art. 12(3)).

If you are in the EU/EEA, you have the right to lodge a complaint with your local data protection supervisory authority (a list is available at edpb.europa.eu). If you are in the UK, you may complain to the ICO (ico.org.uk).

7. Security

Data is encrypted in transit (TLS) and at rest (AES-256 on S3 and Supabase). API keys you store are encrypted before being written to our database.

8. Cookies & Analytics

We use only essential session cookies set by Clerk for authentication. We do not use advertising cookies. We use PostHog (EU Cloud) for privacy-friendly product analytics — it records how users interact with the app (such as pages visited, features used, and buttons clicked) so we can understand usage patterns, fix problems, and improve the product. It runs in cookieless mode (no tracking cookies), is not used for advertising, and we do not sell or share this data. The legal basis is our legitimate interest in operating and improving the service. You can object to analytics processing at any time by contacting PSDmate@proton.me.

9. Children

PSDmate is not directed at persons under 18. We do not knowingly collect data from minors.

10. Changes

Material changes will be notified by email or in-app notice at least 14 days before taking effect.

11. Contact

PSDmate@proton.me


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© 2026 PSDmate LabsPSDmate@proton.meMade for sellers, by sellers
PSDmate is an independent product. It uses the Etsy API but is not affiliated with, endorsed by, or sponsored by Etsy, Inc. Etsy® is a registered trademark of Etsy, Inc. All other trademarks, service marks, and trade names referenced herein are the property of their respective owners.